Help when you need it with direct access to our team of experts
You’re always connected to us! Get your support questions answered quickly by accessing your dedicated Slack channel. Because we partner with you, great communication is part of our workflow - you’ll never be left hanging!
Support is easy with your Shoptiger Slack channel
During onboarding, we’ll set up your Slack support channel and invite you to join. You can access it from the desktop app or login in with your web browser.
Other ways we support you
Slack is perfect for setup, quick chats, technical help, and staying in touch, but it’s not the only way we connect with you.
'%3e%3cg%20id='Group_699'%20data-name='Group%20699'%20transform='translate(0%2019)'%3e%3crect%20id='Rectangle_669'%20data-name='Rectangle%20669'%20width='150'%20height='150'%20rx='20'%20transform='translate(437%202250)'%20fill='%23ee4323'%20/%3e%3cpath%20id='Path_5806'%20data-name='Path%205806'%20d='M82.094,138.022A51.329,51.329,0,0,1,63.617,134.8a44.268,44.268,0,0,1-14.695-9.114,41,41,0,0,1-9.672-13.827A43.513,43.513,0,0,1,35.84,94.5a48.534,48.534,0,0,1,3.472-18.539,45.046,45.046,0,0,1,9.734-14.819,44.045,44.045,0,0,1,14.695-9.8A48.067,48.067,0,0,1,82.218,47.87a46.892,46.892,0,0,1,16.555,2.852,41.978,41.978,0,0,1,13.393,8,37.046,37.046,0,0,1,8.99,12.029,34.495,34.495,0,0,1,3.224,14.819,35.377,35.377,0,0,1-3.038,15,24.2,24.2,0,0,1-8.494,10.23,21.964,21.964,0,0,1-12.525,3.658q-9.424,0-13.145-5.084a20.722,20.722,0,0,1-6.076,3.658,18.673,18.673,0,0,1-6.82,1.3,16.733,16.733,0,0,1-9.176-2.6,18.97,18.97,0,0,1-6.51-7.006,19.882,19.882,0,0,1-2.418-9.734,23.073,23.073,0,0,1,2.976-11.657,22.361,22.361,0,0,1,8.06-8.246A21.581,21.581,0,0,1,78.5,72.051,16.8,16.8,0,0,1,89.658,75.9l.5-2.232h12.773L97.471,99.456q-.62,2.852.682,4.4a5.132,5.132,0,0,0,4.154,1.55,9.866,9.866,0,0,0,6.572-2.418,15.443,15.443,0,0,0,4.4-6.7,28.864,28.864,0,0,0,1.55-9.858,28.783,28.783,0,0,0-4.34-15.687A31.226,31.226,0,0,0,98.711,59.837a34.835,34.835,0,0,0-16.865-4.03,36.637,36.637,0,0,0-14.509,2.852,35.129,35.129,0,0,0-11.657,8,37.374,37.374,0,0,0-7.75,12.029,39.4,39.4,0,0,0-2.79,14.943,36.551,36.551,0,0,0,4.65,18.6,32.731,32.731,0,0,0,12.959,12.587,39.544,39.544,0,0,0,19.221,4.526A46.155,46.155,0,0,0,102.183,125l3.472,7.688A60.152,60.152,0,0,1,94,136.72,53.341,53.341,0,0,1,82.094,138.022Zm-4.712-34.1a11.354,11.354,0,0,0,7.564-2.852,12.26,12.26,0,0,1,.124-1.736l.248-1.736,2.108-10.788a8.6,8.6,0,0,0-3.472-2.976,11.545,11.545,0,0,0-4.96-.992,9.868,9.868,0,0,0-5.27,1.488,10.988,10.988,0,0,0-5.27,9.548A10.408,10.408,0,0,0,71,101.068,8.194,8.194,0,0,0,77.382,103.921Z'%20transform='translate(431.89%202232.054)'%20fill='%23fff'%20/%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Prefer email? No problem! Send us a message at support@shoptiger.ai. We also prefer it for in depth discussions and for more formal communications.
'%3e%3cg%20id='Group_695'%20data-name='Group%20695'%20transform='translate(886%202269)'%3e%3cg%20id='Group_694'%20data-name='Group%20694'%20clip-path='url(%23clip-path)'%3e%3cpath%20id='Path_5800'%20data-name='Path%205800'%20d='M22.2,0H125.8A22.2,22.2,0,0,1,148,22.2V125.8A22.2,22.2,0,0,1,125.8,148H22.2A22.2,22.2,0,0,1,0,125.8V22.2A22.2,22.2,0,0,1,22.2,0'%20fill='%232d8cff'%20/%3e%3cpath%20id='Path_5801'%20data-name='Path%205801'%20d='M123.719,103.2a5.07,5.07,0,0,0,5.492-2.313c.578-.867.578-2.312.578-5.492V51.742c0-3.179,0-4.335-.578-5.492a4.045,4.045,0,0,0-5.492-2.312c-6.071,4.047-19.367,15.9-19.656,20.812a20.65,20.65,0,0,0-.232,4.336V80.071a20.65,20.65,0,0,0,.232,4.336,9.645,9.645,0,0,0,2.312,5.492c3.469,2.6,15.031,13.008,17.633,13.008ZM18.5,54.055c0-4.336,0-6.648.867-7.805.578-1.156,2.313-2.312,3.18-3.179,1.156-.868,3.18-.868,7.8-.868H67.641c10.984,0,16.476,0,20.812,2.313,3.18,2.312,6.649,4.336,8.672,8.672,2.313,4.336,2.313,9.828,2.313,20.812V93.657c0,4.336,0,6.648-.868,7.8-.578,1.157-2.312,2.313-3.179,3.18-1.157.867-3.18.867-7.805.867H50.3c-10.985,0-16.477,0-20.813-2.312-3.179-2.313-6.648-4.336-8.671-8.672C18.5,90.188,18.5,84.7,18.5,73.711Z'%20fill='%23fff'%20/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Monthly ZOOM
Monthly ZOOMs keep our teams connected and allow us to deliver insights and recommendations, plan next moves, and stay aligned.
'%20fill='none'%20/%3e%3c/clipPath%3e%3c/defs%3e%3cg%20id='Group_891'%20data-name='Group%20891'%20transform='translate(-1333%20-2269)'%3e%3cg%20id='Group_698'%20data-name='Group%20698'%20transform='translate(0%2020)'%3e%3crect%20id='Rectangle_670'%20data-name='Rectangle%20670'%20width='150'%20height='150'%20rx='20'%20transform='translate(1333%202249)'%20fill='%23ee4323'%20/%3e%3cg%20id='Group_697'%20data-name='Group%20697'%20transform='translate(1366.2%202275.791)'%3e%3cg%20id='Group_696'%20data-name='Group%20696'%20clip-path='url(%23clip-path)'%3e%3cpath%20id='Path_5802'%20data-name='Path%205802'%20d='M13.6,54.619H10a10.029,10.029,0,0,0-10,10v21.8a10.029,10.029,0,0,0,10,10h3.6a10.029,10.029,0,0,0,10-10v-21.8a10.029,10.029,0,0,0-10-10'%20fill='%23fff'%20fill-rule='evenodd'%20/%3e%3cpath%20id='Path_5803'%20data-name='Path%205803'%20d='M43.6,40.719H40a10.029,10.029,0,0,0-10,10v35.7a9.965,9.965,0,0,0,10,10h3.6a10.029,10.029,0,0,0,10-10v-35.7a10.029,10.029,0,0,0-10-10'%20fill='%23fff'%20fill-rule='evenodd'%20/%3e%3cpath%20id='Path_5804'%20data-name='Path%205804'%20d='M73.6,19.819H70a10.029,10.029,0,0,0-10,10v56.6a10.029,10.029,0,0,0,10,10h3.6a10.029,10.029,0,0,0,10-10v-56.6a10.029,10.029,0,0,0-10-10'%20fill='%23fff'%20fill-rule='evenodd'%20/%3e%3cpath%20id='Path_5805'%20data-name='Path%205805'%20d='M63.5,3.119a3.076,3.076,0,0,0-1.2-2.3,3.17,3.17,0,0,0-2.5-.8l-11,.8a3.367,3.367,0,0,0-3.1,3.6,3.29,3.29,0,0,0,3.3,3.1h.3l3-.3c-21.5,27.1-43.2,24.5-44.2,24.4a3.338,3.338,0,0,0-1,6.6,26.612,26.612,0,0,0,3.1.2c7.6,0,27.7-2.6,47-26.9l.2,3a3.29,3.29,0,0,0,3.3,3.1h.2a3.367,3.367,0,0,0,3.1-3.6Z'%20fill='%23fff'%20fill-rule='evenodd'%20/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Reporting
Each month you’ll get a simple report highlighting our top level KPIs, sales volume and ROAS, and we’ll go over it together during our monthly call.
Ready to get started?
Fill out our 1 minute questionnaire to see if you qualify to partner with us and to book your free strategy call.
